A documentary about the role of New York branch libraries play in the lives of community members, as well as the struggle for the future of New York's branch libraries, by Julie Dressner and Jesse Hicks.
Libraries are community hubs. In addition to connecting people to information, libraries connect people to people. They are safe havens for kids when school is not in session, offering after school homework help, games and book clubs. Libraries offer computer classes, enabling older adults stay engaged in a digital world. Bookmobiles and community outreach programs keep those living in remote areas or those who are homebound connected to the larger community.
Public libraries also help communities cope with the unexpected. The rollout of the Patient Protection and Affordable Care Act has many public libraries struggling to keep up with the demand for public computer terminals and with requests for help in using the act’s website. Libraries also play a key role in the wake of natural disasters; after Hurricane Sandy, for example, people left homeless by the storm were filling libraries in New York and New Jersey, using library computers to complete federal forms and communicating with loved ones using the library’s internet connections.